Our Policies Summarized

Shipping Policy

We ensure your products arrive safely and on time with transparent, reasonable shipping costs.

Return & Exchange Policy

If you’re not satisfied, visit our Contact Page or email us at Info@ResilienceSkinandBeauty.com

We offer a simple and hassle-free exchange or store credit process.

Customer Care

If you've reached out to us, we aim to respond within 24–48 business hours via email
info@ResilienceSkinandBeauty.com
Our team is committed to quick, supportive responses to help you feel confident in your skincare journey.

Privacy & Safety

Your personal information is secure, used only to process orders, and never sold or shared with third parties.

Payment Methods

We accept secure payments via credit/debit cards, PayPal, and approved offline options for wholesale partners

Wholesale Inquiries

We partner with like-minded retailers to make our inclusive skincare products widely accessible. For all wholesale inquiries, visit our Contact Page or email us at Info@ResilienceSkinandBeauty.com

SHIPPING & RETURNS

Shipping Policy

Take the resilience experience home with you. Explore our range of skincare products, carefully crafted to deliver exceptional results. Elevate your daily skincare routine with our premium selection. Discover the resilience shipping experience.

We prioritize safe packaging and efficient shipping methods to ensure your skincare products reach you in perfect condition, every time.

Our shipping costs are transparent and reasonable, reflecting our commitment to providing value to our customers.

Shipping Policy

FAQ's

1. How long does shipping take after I place my order?

Once your order is processed, standard shipping typically takes 3–7 business days. You'll receive a tracking number as soon as your package is on its way.

2. How much does shipping cost?

Our shipping costs are transparent and based on location and order size. You'll see the exact amount at checkout—no hidden fees, ever.

3. Do you offer international shipping?

At this time, we offer shipping within the U.S. only. We're working to expand globally, and we appreciate your patience as we grow.

Return & Exchange Policy

Experience the confidence of our resilience guarantee. If you're not fully satisfied with your skincare purchase, our straightforward exchange or credit policy has you covered.

We want you to shop with assurance, knowing that your satisfaction is our priority. Whether it's an exchange or credit for future purchases, we make the process simple and hassle-free, so you can continue to explore our skincare range with confidence.

If you're not fully satisfied with your skincare purchase, please fill out the form on this page: Contact Us.

Or Email Us at info@ResilienceSkinandBeauty.com

Returns & Exchange Policy

FAQ's

1. What if I’m not satisfied with my purchase?

We offer an easy exchange or store credit option through our Resilience Guarantee. If your product isn’t a fit, we’ll work with you to make it right.

2. How do I start a return or exchange?

Reach out to us via our contact page or email Info@ResilienceSkinandBeauty.com with your order number and concern. We’ll guide you through the quick and simple steps.

3. Can I get a refund?

At this time, we offer exchanges or store credit only. This helps us maintain product integrity while still honoring your satisfaction.

Privacy Policy for Resilience Skin and Beauty

Customer Care

At Resilience Skin and Beauty, we believe trust starts with transparency. Our customer care team is dedicated to supporting you before, during, and after your purchase. For questions about your order, product recommendations, our policies, or general inquiries, you can visit our contact page or email at info@ResilienceSkinandBeauty.com

We aim to respond within 24–48 business hours. Our goal is to ensure every customer feels seen, supported, and confident in their skincare journey.

Customer Care Policy

FAQ's

1. How can I contact someone about my order?

You can reach our customer care team by visiting our contact page or email at info@ResilienceSkinandBeauty.com We typically respond within 24–48 business hours.


2. Where can I find information about my order status?

After placing your order, you’ll receive an email with tracking details once your package ships. If you haven’t received tracking information within 3 business days, please contact us for assistance.

3. My package arrived damaged—what should I do?

Contact us immediately with photos of the damaged product and packaging. We'll help resolve the issue quickly.

Privacy & Safety Policy

Your privacy is a top priority at Resilience Skin and Beauty. When you shop with us, your personal information—such as name, contact info, and payment details—is securely stored and only used to process orders, provide customer support, and improve your experience. We use third-party, PCI-compliant banking to process payments and never store your full card details.

We do not sell or share your personal information with outside companies. If you subscribe to our email list, you may receive updates and promotional content; however, you can unsubscribe at any time. We are committed to protecting your data with secure encryption and responsible handling.

Privacy & Safety Policy

FAQ's

1. Is my personal information safe when I shop on your site?

Yes. We use secure payment processors and encryption to protect your data. Your privacy is our top priority.

2. Will my information be shared with other companies?

No. Your data is never sold or shared. It’s only used to complete your transaction and provide customer support.

3. Will I receive promotional emails after purchasing?

Only if you’ve opted in. You can unsubscribe at any time.

Payment Methods Policy


We accept the following secure payment methods:

Credit / Debit Cards

PayPal

Affirm

If you qualify for split payments, use the checkout methods such as "Affirm" for your payment.

Approved Offline Payments (for wholesale partners only)

All payments are processed through secure and encrypted platforms to ensure your financial information is protected.

Your privacy is a top priority at Resilience Skin and Beauty. When you shop with us, your personal information—such as name, contact info, and payment details—is securely stored and only used to process orders, provide customer support, and improve your experience. We use PCI-compliant banking to process payments and never store your full card details.

If you qualify for split payments, use the checkout methods such as "Affirm" for your payment.

Payment Methods Policy

FAQ's

1. What forms of payment do you accept?

We accept all major credit and debit cards, PayPal, and offline payments for approved wholesale partners.

2. Can I split my payment or use more than one method?

At this time, we only accept one payment method per order. If you qualify for split payments, use the checkout methods such as "Affirm" for your payment.

3. My payment isn’t going through—what should I do?

Double-check your card info and billing address. If issues persist, contact us directly.

Visit our contact page or email at info@ResilienceSkinandBeauty.com

Wholesale Inquiries Policy

Interested in becoming a Resilience Skin and Beauty seller? We welcome wholesale partnerships with retailers who align with our mission of providing high-quality, inclusive skincare. For information on wholesale pricing, order minimums, and collaboration opportunities, please reach out to us directly.

Visit our contact page or email at info@ResilienceSkinandBeauty.com

Our team is happy to work with you to bring our products to more communities.

Wholesale Inquiries Policy

FAQ's

1. Do you offer wholesale pricing?

Yes! We love partnering with retailers. Please fill out our wholesale inquiry form or email [insert email here] for pricing and order minimums.

.

2. Is there a minimum order quantity for wholesale?

Yes, we require a minimum order to qualify for wholesale pricing. Reach out for current terms.

3. How can I apply for a wholesale account?

You can apply for a wholesale account by contacting us directly.

Visit our contact page or email at info@ResilienceSkinandBeauty.com

Thank You

At Resilience Skin and Beauty, we believe trust starts with transparency.

For more information or specific questions about our policies, feel free to contact us directly. We are here to serve you with care and clarity.

Thank you for choosing Resilience Skin and Beauty

info@ResilienceSkinandBeauty.com

Share your Info, We'll be in Touch!

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